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06/06

In the last post we talked about three more ways you can work on maximizing your current resources. They included: Reveal your business’ soul From breaking even to breaking the bank Stand up and stand out Today we’ll talk about the last three areas you can work on to maximize your current resources. They are: […]

05/30

Last time we talked about the first three areas to work through in maximizing your current resources. They were: Recognize the obvious Unconventional breakthroughs Face the facts Today we’ll cover the next three, which are: Reveal your business’ soul From breaking even to breaking the bank Stand up and stand out Reveal Your Business’ Soul […]

05/16

Over the next few posts we’re going to talk about how to take a hard look at your current resources and get the most out of them. This can help your capital go further and increase your profit margin. Today we’ll cover three different ways to maximize what you already have. These include: Recognize the […]

05/09

5 Killer Mistakes – Part 3

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The last 2 posts covered the first four of the killer mistakes you can make that will not only make you lose your fish, but possibly your entire company. Today we’re going to talk about the fifth killer mistake: Up Cash Creek Without a Paddle. Even when business is good there’s still a change of […]

05/02

5 Killer Mistakes – Part 2

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In the last post we covered the first two of the 5 biggest mistakes you can make in dealing with big fish clients. Today we’ll cover the third and fourth ones: Taking on More Than You Can Handle. When you take on too much, your business can’t keep up and therefore you can easily lose […]

04/25

5 Killer Mistakes – Part 1

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There are 5 big mistakes you can do that will kill a deal with a big fish. They are: Not meeting the client’s expectations Mishandling a client crisis Taking on more than you can handle Putting all your eggs in one basket Up cash creek without a paddle Any one or combination of these can […]

04/11

Are You On The Right Path?

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There are a number of factors to take into consideration when prepping yourself and your company to approach the largest clients you’ll ever work with. Today we’re going to start with a brief look at the three paths every business faces and show you which one is the path to success. Then we’ll talk about […]

04/04

Deliver + 1

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In the last post we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I’ve decided to split up this post so the next one will […]

03/28

Are You In The 1%

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The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with baby steps, you will find […]